Privacy Policy for Highlink Investigation and Security Guard Company Limited
Effective Date: 23/10/2024
Introduction
Highlink Investigation and Security Guard Company Limited (referred to as "Highlink," "we," "us," or "our")
is dedicated to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use,
disclose, and protect your personal information when you use our Online Transport Services Facilitation
Division.
Information We Collect
We may collect the following types of information:
1. Personal Information:
- Name
- Email address
- Phone number
- Address
- Payment information (processed securely)
2. Usage Information:
- Details about your interactions with our website and services
- IP address
- Device information
- Browser type and version
3. Location Data:
- Real-time location data when using our services
How We Use Your Information
We may use your information for the following purposes:
- To Provide Services: To process your bookings, manage payments, and provide you with
the services you request.
- Customer Support: To respond to your inquiries, provide assistance, and address your
concerns.
- Improvement and Research: To analyze usage patterns and improve our services and user
experience.
- Marketing Communications: To send you promotional materials and updates (you can
opt-out at any time).
- Compliance: To comply with applicable laws and regulations.
Sharing Your Information
We do not sell your personal information. However, we may share your information in the following
circumstances:
- With Service Providers: We may share your information with third-party service
providers who assist us in delivering our services, such as payment processors and technical support.
- Legal Compliance: We may disclose your information if required to do so by law or in
response to valid requests by public authorities.
Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access,
loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure.
While we strive to protect your information, we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your personal information
- Request deletion of your personal information (subject to legal obligations)
- Opt-out of marketing communications
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files
stored on your device that help us analyze web traffic and improve our services. You can choose to accept or
decline cookies, but this may prevent you from taking full advantage of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new
policy on our website and updating the effective date. We encourage you to review this policy periodically
for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Highlink Investigation and Security Guard Company Limited
House Number 29, Basra Street,
Changombe, Temeke,
Dar es Salaam, Tanzania
Email: support@hisgc.co.tz
Phone: 0755 879 793
By using our services, you acknowledge that you have read and understood this Privacy Policy.
